Shipping Rates

Orders over $4,000 in value and within Sydney metro areas = Free Standard Delivery
Orders over $8,000 in value and within Canberra and Brisbane Metro = Free Standard Delivery
We can arrange for a tailgate delivery, however there will be an additional charge.
Orders anywhere else in Australia, call us for a quote.

PLEASE NOTE: Free deliveries do not apply to Solid Timber orders, as this is will have to be a special delivery with a tailgate.

Shipping Policies

Delivery of the products will be affected in the manner described on this website. i.e. Items purchased online will (subject to availability) be dispatched by courier as soon as practicable after receiving your order (and usually within 3-4 business days.)
Delivery must be received by the purchaser or their representative.
delivery vehicle can safely park for the delivery. Goods will not be carried by hand by the drivers up pathways, stairs or undrivable driveways.
You can upgrade to a tailgate delivery however this will incur a additional charge.
Risk of loss or damage to the goods passes to you upon delivery.
Any damaged material must be reported immediately by email or phone to Get Floors and photos provided by email or text within 24hrs to make a claim.
The customer must take measure to ensure goods are protected from the elements such as rain or flooding and are solely responsible for the goods immediately after delivery has been made.
We undertake to comply with the terms of our Shipping Policy in relation to ensuring delivery in a timely matter.
You acknowledge that we are not liable for any losses or damages suffered directly or indirectly by you as a consequence of any delay in dispatch or delivery.
Delivery time frame: 3-4 Business Days Metro, 5-10 Business Days Country/Interstate.
The purchaser or a legal representative of the purchaser must be on-site to receive the delivery and sign for the goods on the specified date of delivery. If no-one is present on-site to receive the order, goods will not be left unattended and an additional delivery fee will be charged for next attempt of delivery.