Shipping Rates

Orders over $2000 in value and within Sydney metro areas = Free standard delivery. Time specific deliveries will have a surcharge. 

Orders over $4000 in value and within Melbourne, Canberra, Brisbane metro areas = Free standard delivery.Time specific deliveries will have a surcharge. 

Orders anywhere else in Australia, call us for a quote.

Shipping Policies

  • Delivery of the products will be effected in the manner described on this website. i.e. Items purchased online will (subject to availability) be despatched by courier as soon as practicable after receiving your order (and usually within three (3) business days.
  • Delivery must be received by the purchaser or their representative.
  • The delivery courier will only drop goods within 5m of where the delivery vehicle can safely park for the delivery. Goods will not be carried by hand by the drivers up pathways, stairs or undrivable driveways.
  • Risk of loss or damage to the goods passes to you upon delivery.
  • Any damaged material must be reported immediately by email or phone to Get Floors and photos provided by email or text within 24hrs to make a claim.
  • The customer must take measure to ensure goods are protected from the elements such as rain or flooding and are solely responsible for the goods immediately after delivery has been made.
  • We undertake to comply with the terms of our Shipping Policy in relation to ensuring delivery in a timely matter.
  • You acknowledge that we are not liable for any losses or damages suffered directly or indirectly by you as a consequence of any delay in dispatch or delivery.
  • Delivery time frame: 7 days Metro, 14 days country.
  • The purchaser or a legal representative of the purchaser must be on-site to receive the delivery and sign for the goods on the specified date of delivery. If no-one is present on-site to receive the order, goods will not be left unattended and an additional delivery fee will be charged for next attempt of delivery.